Acronis Agent Installation Version: 6.0 Logging in file /root/acronis_install-2026-07-27-16-35-23.log Acronis Backup Plugin + Checking for Acronis Agent ...  found + Checking for Acronis Backup Plugin ...  package acronis-backup-cpanel is not installed not installed + Installing temp Directory ...  install: missing file operand Try 'install --help' for more information. done + Changing to temp Directory ...  done + Downloading ...  --2026-07-27 16:35:23-- https://download.acronis.com/ci/cpanel/stable/install_acronis_cpanel.sh Resolving download.acronis.com (download.acronis.com)... 91.198.51.131, 91.198.51.132 Connecting to download.acronis.com (download.acronis.com)|91.198.51.131|:443... connected. HTTP request sent, awaiting response... 302 Moved Temporarily Location: https://dl.acronis.com/u/ci/cpanel/stable/install_acronis_cpanel.sh [following] --2026-07-27 16:35:23-- https://dl.acronis.com/u/ci/cpanel/stable/install_acronis_cpanel.sh Resolving dl.acronis.com (dl.acronis.com)... 23.213.40.108, 23.213.40.39 Connecting to dl.acronis.com (dl.acronis.com)|23.213.40.108|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 5957 (5.8K) [application/x-sh] Saving to: ‘install_acronis_cpanel.sh’ 0K ..... 100% 120M=0s 2026-07-27 16:35:24 (120 MB/s) - ‘install_acronis_cpanel.sh’ saved [5957/5957] done + Installing ...  Acronis Plugin installation started. Detecting OS type and version ... Installing GPG ... Acronis Repository for cPanel plugin - stable 96 kB/s | 2.9 kB 00:00 Package gnupg2-2.3.3-5.el9_7.x86_64 is already installed. Dependencies resolved. Nothing to do. Complete! 173 files removed EA4 ( EasyApache 4 - c9 ) 1.2 MB/s | 1.5 MB 00:01 cPanel Plugins project 180 kB/s | 149 kB 00:00 Acronis Repository for cPanel plugin - stable 452 kB/s | 32 kB 00:00 AlmaLinux 9 - AppStream 51 MB/s | 18 MB 00:00 AlmaLinux 9 - BaseOS 55 MB/s | 21 MB 00:00 AlmaLinux 9 - CRB 25 MB/s | 4.7 MB 00:00 AlmaLinux 9 - Extras 193 kB/s | 22 kB 00:00 alt common Extended Lifecycle Support by TuxCar 1.0 MB/s | 1.0 MB 00:00 Extra Packages for Enterprise Linux 9 - x86_64 27 MB/s | 21 MB 00:00 Extra Packages for Enterprise Linux 9 openh264 4.4 kB/s | 2.5 kB 00:00 Imunify360 - Gradual Rollout Slot 1 391 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 2 392 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 3 397 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 4 395 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 5 395 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 6 394 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 7 395 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 8 391 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 9 395 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 10 407 B/s | 258 B 00:00 Imunify360 - Gradual Rollout Slot 11 370 B/s | 241 B 00:00 Imunify360 - Gradual Rollout Slot 12 377 B/s | 241 B 00:00 EL-9 - Imunify360 1.6 MB/s | 3.2 MB 00:01 Imunify360 ea-php Hardened repository for CentO 2.6 MB/s | 1.3 MB 00:00 kernelcare 22 kB/s | 11 kB 00:00 MySQL Connectors Community 1.2 MB/s | 120 kB 00:00 MySQL 8.4 LTS Community Server 28 MB/s | 2.3 MB 00:00 MySQL Tools 8.4 LTS Community 14 MB/s | 1.1 MB 00:00 WP Toolkit for cPanel 2.2 MB/s | 117 kB 00:00 WP Toolkit third parties 142 kB/s | 8.5 kB 00:00 Metadata cache created. Installing Acronis Backup ... Last metadata expiration check: 0:00:06 ago on Mon 27 Jul 2026 04:36:06 PM EDT. Dependencies resolved. ================================================================================ Package Arch Version Repository Size ================================================================================ Installing: acronis-backup-cpanel x86_64 1.9.3-998.el7 acronis-cpanel-stable 21 M Transaction Summary ================================================================================ Install 1 Package Total download size: 21 M Installed size: 78 M Downloading Packages: acronis-backup-cpanel-1.9.3-998.el7.x86_64.rpm 4.1 MB/s | 21 MB 00:05 -------------------------------------------------------------------------------- Total 4.1 MB/s | 21 MB 00:05 Running transaction check Transaction check succeeded. Running transaction test Transaction test succeeded. Running transaction Preparing : 1/1 Running scriptlet: acronis-backup-cpanel-1.9.3-998.el7.x86_64 1/1 Installing : acronis-backup-cpanel-1.9.3-998.el7.x86_64 1/1 Running scriptlet: acronis-backup-cpanel-1.9.3-998.el7.x86_64 1/1 Detecting OS type and version ... Registering plugin... Registering plugin in WHM... acronisbackup registered Plugin has been registered in WHM Installing plugin for cPanel... Plugin installed ok Plugin has been installed for cPanel Adding reseller feature to WHM. INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. INFO [alembic.runtime.migration] Running upgrade -> 3ccffa8bd0cc, Create mms_tasks table INFO [alembic.runtime.migration] Running upgrade 3ccffa8bd0cc -> cf957fde958d, Create recovery_points table INFO [alembic.runtime.migration] Running upgrade cf957fde958d -> e0f15d6d3ecf, Create async_tasks table INFO [alembic.runtime.migration] Running upgrade e0f15d6d3ecf -> d065d70f986b, Add socket uid and gid in async_tasks table INFO [alembic.runtime.migration] Running upgrade d065d70f986b -> bf27ae0fd802, Add mounting_started_at and mounting_failed_at attrs in recovery_points table INFO [alembic.runtime.migration] Running upgrade bf27ae0fd802 -> 701b7c6892d5, Drop mms_tasks table INFO [alembic.runtime.migration] Running upgrade 701b7c6892d5 -> c5cdae30979d, Add creator_name attribute in async_tasks INFO [alembic.runtime.migration] Running upgrade c5cdae30979d -> c637e17d96d7, Fill customer_name by creator_id in async_tasks INFO [alembic.runtime.migration] Running upgrade c637e17d96d7 -> 0a1da5c641c5, Add async_tasks.cleanup_status INFO [alembic.runtime.migration] Running upgrade 0a1da5c641c5 -> e612a7fffe8f, Add mounting fail reason INFO [alembic.runtime.migration] Running upgrade e612a7fffe8f -> 42d80003e267, Added slice_id column INFO [alembic.runtime.migration] Running upgrade 42d80003e267 -> e8151ead2163, Add last access time INFO [alembic.runtime.migration] Running upgrade e8151ead2163 -> 83614cf11910, Add mount task_id column INFO [alembic.runtime.migration] Running upgrade 83614cf11910 -> 6fde61a8b543, Add task_id column to async_tasks INFO [alembic.runtime.migration] Running upgrade 6fde61a8b543 -> e799a40dcd7d, Create ignored_incompatible_plans table Plugin has been successfully installed Verifying : acronis-backup-cpanel-1.9.3-998.el7.x86_64 1/1 Installed: acronis-backup-cpanel-1.9.3-998.el7.x86_64 Complete! done + Setting Acronis Plan to start at hour 20 and minute 33 ...  done + Configuring ...  waiting 15 seconds for Plugin to start [2026-07-27T16:36:48-04:00]: 'path' parameter is not passed. Using default. [2026-07-27T16:36:48-04:00]: Starting acronis backup service configurator. Traceback (most recent call last): File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/backup_cloud/client.py", line 26, in wrapped return fn(*args, **kwargs) File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/backup_cloud/client.py", line 121, in resolve_server_url resp_data = cls._perform_request(requests, url, 'get', params=params) File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/backup_cloud/client.py", line 105, in _perform_request response.raise_for_status() File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/requests/models.py", line 941, in raise_for_status raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 400 Client Error: Bad Request for url: https://cloud.acronis.com/api/1/accounts?login= During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/runpy.py", line 194, in _run_module_as_main return _run_code(code, main_globals, None, File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/runpy.py", line 87, in _run_code exec(code, run_globals) File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/scripts/configurator.py", line 775, in main() File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/scripts/configurator.py", line 664, in main master_token = check_user_credentials(configurator) File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/scripts/configurator.py", line 586, in check_user_credentials url = backup_cloud.Client.resolve_server_url(url, login) File "/usr/local/cpanel/base/3rdparty/acronisbackup/python/lib/python3.8/site-packages/acronis_backup_srv/backup_cloud/client.py", line 31, in wrapped raise exceptions.HttpClientError( acronis_backup_srv.backup_cloud.exceptions.HttpClientError: {"error":{"code":400,"message":"Bad Request","details":{"info":"Bad request syntax or unsupported method"},"domain":"GlobalRegistry","context":null}} + Removing temp dir ...  done Acronis Agent Installation Completed